Have been here multiple times, and the service is great but the food and coffee is inconsistent. The first time I went the food was great, but the last few times the coffee has been weak and the food wasn't great. My hash brown stack had been drowned in a pesto-type sauce, I couldn't taste anything else on the plate. The food in the cabinet is good too, but when they add a side salad they drown it in dressing. The manager and staff are always friendly, but the kitchen lets this place down.
Robert Harris in the CBD is understated, yet just close enough to or offices that we can pop by for an early morning pick-me-up. Each time, the owner/manager greets us with a welcoming smile, even though we often pop in so early that the machine is still warming up! Lovely coffee and good service!
Avoid this place at all costs! Went in today at about 3.30pm and asked the person on duty for a smoothie. She seemed distracted but agreed and quickly(!) took my money. She then proceeded to serve another couple of people she seemed to know. This went on for quarter of an hour and I called out to her "where's my smoothie?" and she just kept on gasbagging and stared at me. Another worker asked what was wrong and I told her. She started to fix the smoothie but I said I had to catch a bus and just wanted my $$ back which the other worker gave me. My original server finally wandered over to ask what was wrong and said "I was going to fix it". Bully for her. I told her she needed to sharpen up her act and she stared me down. Mr/Ms Manager take my advice. Not happy and would be a long time before I return.